Security

1. Our Security Commitment

Luranix is committed to maintaining a secure environment for its users. We apply reasonable security measures and regularly review our systems and procedures to identify and reduce potential risks.

2. Account Security

• Account credentials are protected using appropriate security measures.
• Authentication providers are subject to the security practices and standards of the respective provider.
• Account verification and password recovery mechanisms are available where applicable.
• Users are responsible for keeping their credentials confidential and for notifying us if they suspect unauthorized access to their account.

3. Data Protection

• Personal data is processed in accordance with our Privacy Policy.
• We apply appropriate technical and organizational measures to help protect personal data against unauthorized access, loss, misuse or disclosure.
• Access to personal information is limited to authorized processes and personnel who need it to operate, maintain or support the platform.

4. Infrastructure Security

• Luranix services are hosted using infrastructure designed to provide appropriate levels of security and reliability.
• Communications between users and the platform are protected using encrypted connections such as HTTPS.
• Security updates and software maintenance are applied regularly where appropriate.
• Access to production systems is restricted and controlled according to operational requirements.

5. Responsible Disclosure

If you believe you have discovered a security vulnerability affecting Luranix, we encourage you to report it responsibly to support@luranix.com.

Please provide enough information to help us understand and investigate the issue. We ask that you do not attempt to access, modify or disclose other users' data or disrupt the service while investigating a potential vulnerability.

6. Continuous Improvements

Security is an ongoing process. We regularly review our infrastructure, software and operational procedures and make improvements where appropriate to help reduce risks and strengthen the protection of the platform and user information.

7. Contact

If you need to report a security issue or have any security-related questions, please contact us using the email address below.